Server Management Services / Server OS Administration Services

Scope
It will cover the servers installed at client organization

Deliverables
• Orderly system start up and shutdown of servers
• Monitoring CPU utilization, disk space usage etc. using server management tools in built in the server OS.
• Resolving server problems like system 'hang', hard disk crash, etc.
• Managing user accounts - creating / modifying / deleting users and groups.
• Installation of OS upgrades and patches as and when released by the OS vendor.
• Re-installing OS on the same servers in case required.
• Backup and DR of servers - as defined in section on Backup Management.